Have Questions?

Check out our Frequently Asked Questions below. If you can’t find the answer please use our Contact Form to get in touch!

How long does it take to get an account set up?

After you submit our request form, one of our internet consultants will contact you to complete the process. Generally, you'll be up and running within a couple of hours.

Why do I have to go through a consultant?

All of our companies other products provide automatic and instantaneous sign-up processes, but Lettair is different for two reasons. First, we are very cautious about spam, and we require the manual step to ensure that our users are serious and also willing to agree to our anti-spam policy. Second, we want to help you find the perfect design for your emails on Lettair and working directly with you is the best way for us to get you up and running quickly. We apologize that we can't provide instant setup, but our team of internet consultants are ready and willing to help you get started when you request your account today.

What about support?

Lettair has a great deal of helpful information built into the system, which is accessible through the "Help" button; it will be at the upper right when you're logged into your account. If that doesn't handle your questions, you can email us with questions or problems at support@lettair.com.

How does Lettair integrate with my website?

There are two main ways we integrate with your site. First, you can put simple forms on your website to allow visitors to subscribe to your email lists. Second, you can automatically display all of your past email newsletters so that website visitors can see them. This display is handled automatically.

Can my newsletter look like my website?

It sure can. Take a look at our "Designs" page to see all of the design options available through Lettair.